Monday, October 5, 2015

- taf day

Me : hye. Welcome to customer first helpline. My name is Qi. How may i assist you today?

Customer: i nak cakap dgn manager. I nak buat complaint pasal sim card i yg amik masa lebih drpd 24H utk aktif. I tukar my simcard dekat center Kuching. Then, i pergi KL kt ampang point. Mintak tunggu 4 jam. Lepas tu i call lg.. Mintak lg sampai mlm. Sampai i fly ke kuching balik, i pergi center kuching, baru dpt aktif kan sim card. Nak tahu. You guys mmg xde rase nak bg pampasan ke? Takde rase nak bertanggungjawab ke utk sim card i yg tak dpt nak aktif utk 4 hari tu?

Me: sy semak semula cik. Cik nak bercakap dgn manager berkenaan dgn isu sim card yg aktif lebih drpd 24jam tu ye?

Customer: ya Allah awak tak dgr ke ape yg sy cakap td? Skrg ni sy kena tukar sim card. Puncanya sbb sy tak boleh gunakan internet. Then, bila i call center, one of your friends kate i kena tukar simcard. Then bila dh tukar, simcard tak dpt aktifkan. Bila simcard dh aktif internet masih tak boleh pakai jugak.

Me: sy mintak maaf berkenaan masalah tu cik. Tp sy nampak kt sini cik ade 2 isu. Yg pertama, berkaitan dgn panggilan semula dpt manager utk simcard yg ambil masa utk aktif lebih drpd 24jam. Dan yg kedua masalah internet yg tak boleh digunakan walaupun cik dah tukar simcard. Berkenaan dgn panggilan drpd manager itu, sy akan dptkan manager sy utk buat panggilan semula dlm tempoh 5 hari bekerja. Dan utk masalah internet sy akan rujuk kes ni kepada bahagian teknikal dan teknikal akan buat panggilan semula dlm tempoh 24jam.

Customer: nak tunggu 24 jam lagi?EH? KORANG KT SANA NI BUAT KEJE KE BUAT APE? KE GOYANG KAKI? DAH ENGKAU NI BUAT APE? GOYANG T*T*K?

Me: sy mintak maaf cik. Kalau cik terus menggunakan kata-kata kesat, sy terpaksa batalkan talian sekarang.

Customer: KAU DAH KENAPA B*TINA? (tah amende lg die mencarut)

Me: sy mintak maaf cik. Sekiranya tidak ada apa2 lg yg boleh sy bantu sy terpaksa batalkan talian sekarang. Terima kasih kerana membuat panggilan. Bye.

[Talian diputuskan]

The next second, i checked the report and i saw she made another call and complaint on me by claiming that i refused to assist her. *yeay!

Tuesday, September 29, 2015

- a secret

I have a secret.

I called him. Once he said "hello" - i dropped the call.

I am the happiest girl. Yeay!

Sunday, September 27, 2015

- #MH 3.0

Dear Boo,
It is not easy to live with the guilty feelings in me. To see MH grows from a boy to a man. It is happy and sad to see his transition.

But, part of me, frankly speaking i still want the old version of him. Not to say that i dont want to see him to move.

Dear Boo,
Two years ago we were separated due to almost the same issue. Miscommunication. He chose to silent. I chose not to ask. And, we chose to end the relationship. I think now, it happens again. Will the friendship ends?

Dear Boo,
Do you what hurts me more? He IGNORES me.

Dear Boo,
I lost -

Jzkk.

Saturday, September 26, 2015

- cuteness overload

Stalking him? Bukanlah. I am happy to see him in that mood. Sexy.

PM die? Nak buat apa. He is not talking to me. Die maksudkan org lain. Ex-gf die. Maybe. Ex-gf yg mane acik x pasti. Or maybe, a future gf. Who knows.

Takpe. Acik mengalah kt situ. Tgk dr jauh je.

Jzkk.

- kahwin v3.0

Paranoid. Me.

Hmm.

Friday, September 25, 2015

- bimbang

Hey, i start to limit my words -

Taknak lebih-lebih. Nanti salah cakap lg. Taip, delete. Taip, delete. Yg tinggal 1 patah perkataan je. *ehe!

Rasa mcm bukan diri sendiri pun ada. Tapi selagi tak sakitkan hati org lain, ada baik nya kan?

Good night.

- kahwin v2.0

I really respect to those who could live together dgn keadaan "seadanya". Ada, ada. Takde, kita usaha.

Nana - " tak teringin nak kawin ke cik? Seronok tau kawin ni. Tak teringin ke kalau dah tua nti kau sibuk nak tunggu anak-anak cucu kau balik beraya dgn kau nanti? Tak bosan ke hidup sorang?"

Cinta - "umur you dah 30. Mmg tak plan nak kawin ke?"

Let me tell you 1001 reasons why i feel like i am not ready yet.

Jzkk.